For most pet owners, their four-legged friends are more than just pets— they’re family. So it’s only natural that they want to ensure that their fur baby receives the best care possible, even when it comes to who takes care of their grooming. As with most businesses out there, not all pet grooming services are created equal. This is why you should take time to ask some important questions before signing on.
Dig For the Information You Need From Your Pet's Groomer-to-Be
Once you’ve narrowed your options, there is no substitute for having an in-person conversation with your groomer-to-be. Phone calls are certainly more convenient, but sometimes, they can be deceiving. You can usually tell a lot about people when talking to them in person, so if possible, take the time to meet with the groomer to discuss your questions and concerns. This way will ensure that you are completely comfortable with putting your pet into the groomer’s care.
From basic to a bit more personal, here are some important questions to consider asking your pet groomer:
1. How long have you been grooming dogs and cats, and where were you trained?
This person will be taking care of your precious fur baby, so it's likely you’ll want someone who has been grooming for a while, or at least has been properly trained. If you are having your pet groomed at a chain or franchise, the store will have likely checked their credentials to ensure they have the required training. But if you are going to a private groomer, you won’t know unless you ask. Don’t hesitate to contact the training facility if you have any doubts.
2. Do you have any special certifications for pet grooming?
In addition to being trained and licensed, there are certificate programs a pet groomer can take. This is especially important if you need the groomer to be trained on a specific breed. There are also organizations they can be a part of, as well as awards they may have won. Any of these would go a long way in boosting your confidence in a groomer’s abilities.
3. What is your grooming process?
Every groomer has their own process for providing services. Some things you might want to consider and ask them could include:
- How long they keep pets for grooming
- Where will your pet be kept before and after his or her appointment
- Whether or not your pet will be supervised before and after the appointment
- If there are regular potty breaks for your pet while they are there
4. Can I see the grooming space?
If the pet groomer has nothing to hide and everything is as it should be, then seeing the grooming space shouldn’t be a problem. Keep in mind, however, that in-home groomers won’t necessarily be inspected regularly, unlike a grooming facility such as Central Pet. This isn’t a bad thing, as many in-home trainers are great. Regardless of which option you choose, if you don’t like what you see, find a different groomer.
When it comes to watching your dog get groomed, don’t be taken aback if the groomer says no. Often, owners can be a big distraction for their pets, which can make the whole process difficult for everyone involved. Depending on where you go, you might be able to stay nearby, at least on-site. Some groomers even have a camera set up so that you can watch, from a distance, of course!
5. How is your pricing structured?
Grooming prices typically depend on the size of your pet, the breed of your pet, and, of course, the services being done. On average, you can expect to pay anywhere from $40 to $ 75 or more. Even more, if you opt for a mobile groomer or have a specialty breed or a large dog.
While some groomers may offer packages that include a variety of services, such as shampooing, fur trimming, and nail/claw clipping, others may charge à la carte. Knowing what’s included will ensure you get more bang for your buck.
6. What steps are in place to ensure my pet’s safety?
Sure, accidents happen, but it helps to have a pet groomer you have absolute confidence in. After all, your fur baby is literally in their hands. Don’t hesitate to ask about the status of their equipment or about the ingredients in the products they use. Find out what restraints they use and then research to see if they are ones known to keep pets from spinning, getting tangled in the loop, leaping, and/or falling from tables and biting. The more you know, the more at ease you’ll feel.
7. What are your emergency procedures?
If an injury or accident should happen, it’s good to know how that groomer will handle it. Find out if they have first-aid supplies such as gauze, bandages, peroxide, and antibiotic cream on-site to treat your pet (or themself) if needed.
Asking the Right Questions Will Ease Your Mind About the Pet Grooming Process
Again, don't be afraid to ask the pet groomer these questions or any other questions you may have, especially if your pet has any medical needs or issues, such as arthritis or allergies. If they seem reluctant to answer what you’ve asked, keep looking! If you look for a groomer in the same manner you’d look for any other professional, you’ll eventually find the perfect match for you and your furry friend.
Our pet groomers have answered commonly asked questions about what you can expect when having your pet groomed at Central Pet. Check out our pet grooming FAQs.
Certified, Professional Pet Grooming at Central Pet in Tucson
Your pup's health and safety should be a top priority when it comes to grooming. Having a professional groomer like Central Pet handle your pup's needs is the best way to ensure they get the care they need.
Our grooming services are offered six days a week to fit your busy schedule. We offer stand-alone pet grooming services, or you can schedule grooming as a departure service after a boarding stay or a day of doggy daycare.
Originally published March 2020. Updated November 2025.



