We just got a new dog and she hates to be groomed.  I've had other groomers tell me that they were not able to groom her because she won't let them.  When I came to Central Pet I was skeptical but their groomer took the time to get to know her and worked at her pace.  I was even able to watch them from the TV in the lobby.  My little angel came out looking beautiful and she was so excited.  I will never take her anywhere else!